•  Published
February 16th, 2023

Privacy Policy

RenewaFi LLC (“RenewaFi,” “we,” or “us”) respect your privacy and are committed to protecting it by complying with this privacy notice (“Privacy Notice”). This Privacy Notice describes the type of information we may collect; who we may collect it from; our practices for collecting, using, maintaining, protecting, and disclosing that information when you visit our website www.renewafi.com (the “Site”) or in connection with the services available on the Site (collectively, the “Offerings”).

Please read this Privacy Notice carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site and/or the Offerings. By accessing or using the Site and/or Offerings, you agree to this Privacy Notice. This Privacy Notice may change from time to time (see Changes to our Privacy Notice). Your continued use of the Site and/or Offerings after we make changes is deemed to be acceptance of those changes, so please check the Privacy Notice periodically for updates.

When the Privacy Notice Applies

 This Privacy Notice applies to information we collect:

  • when accessing the Site and/or Offerings; and
  • in email, text, and other electronic messages between you and us.

It does not apply to information collected:

  • by any third party, including a third party through any application or content (including advertising) that may link to or be accessible from or on the Site; or
  • offline.

How We Collect Your Information

We collect the information:

  • directly from you when you provide it to us, such as, when you register to use our Site and/or Offerings, fill out forms on our Site, or request further Offerings;
  • from our service providers, business partners, and other third parties; and
  • automatically as you navigate the site through automated data technologies such as cookies or analytic tools (including Google Analytics).

Information We Collect

We collect the following types of information:

  • personally identifiable information, such as name, email, phone number, title, user type, or any other information which could be used to identify you (“personal information”);
  • internet information about your internet connection, the equipment you use to access our Site and/or Offerings, such as usage details and IP addresses; and
  • usage information such as details of your visits to our Site and/or Offerings including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site and/or Offerings

When you use the Site and/or Offerings, we may also collect certain information by automated means, such as cookies and analytic tools. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. We may also use third party analytic stools (such as Google Analytics) that collect information about use of the Site and/or Offerings and user traffic. The information we collect by automated means may be used, without limitation, to:

  • estimate our audience size and usage patterns;
  • store information about your preferences, allowing us to customize our Site and/or Offerings according to your individual interests;
  • speedup your searches; or
  • recognize you when you return to our Site and/or Offerings.

How We Share Your Information

We may disclose aggregated information and information that does not identify any individual without restriction. We may also disclose personal information that we collect or you provide as described in this Privacy Notice:

  • to other users of the Offerings in order to provide the Offerings (e.g., to help match buyers and sellers);
  • to contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
  • to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of RenewaFi's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by RenewaFi about our Offerings users is among the assets transferred;
  • to fulfill the purpose to which you provide it;
  • for any other purpose disclosed by us when you provide the information; or
  • with your consent.

We may also disclose your personal information:

  • to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • to enforce or apply our Terms of Service or other agreements, including for billing and collection purposes; or
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of RenewaFi, our users, or others.

Links to Other Web Sites and Offerings

Our Site may contain links to other websites, applications, or services. We are not responsible for the privacy practices of any third parties or the content of linked websites, applications, or services. We encourage you to read the applicable privacy notices and terms and conditions of such parties or websites, applications, or services.

How We Protect Your Information

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure, including multi-factor authentication, encryption, and data security tools made available by Amazon Web Services.  

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site and/or Offerings, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

We urge you to be careful about giving out information in public areas of the Site and/or Offerings. The information you share in public areas may be viewed by users of the Site and/or Offerings and we cannot control the actions of other users of the Offerings with whom you may choose to share your information.

The transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site and/or Offerings. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Offerings.

Retention of Your Information

Storage Location - Information may be held at our offices, third party agencies, service providers, representatives, and agent location that assists with providing Site and/or Offerings to you.

Storage Cadence - We will keep your personal information for as long as it necessary to provide the Site and/or Offerings to you. Thereafter, we will keep your personal information for as long as is necessary:

  • to respond to any questions, complaints, or claims made by your or on your behalf;
  • to show that we treated you fairly; or
  • to keep records required by law

We will not retain your personal information for longer than necessary for the purposes set forth in this Privacy Notice. When your personal information is no longer necessary for such purposes, we will delete or anonymize it.

Your Choices About Your Information.

We strive to provide you with choices regarding the personal information you provide to us. Below are options for your personal information.

Tracking Technologies and Advertising - You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Site and/or Offerings may then be inaccessible or not function properly.

You may opt out of the aggregation and analysis of data collected about you on our website by Google Analytics by visiting https://tools.google.com/dlpage/.

Promotional Offers from RenewaFi - If you do not wish to have your contact information used by us to promote our own products or services, you can opt-out by sending us an email stating your request to info@renewafi.com or calling us at 443-421-2659. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.

Accessing and Correcting your Information - You may send us an email at info@renewafi.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Children Under the Age of 13

Our Site and/or Offerings is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Site and/or Offerings. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Site and/or Offerings or on or through any of its features. If we learn we have collected or received personal information from a child under 13, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@renewafi.com.

Changes to Our Privacy Notice

If you do not agree to this Privacy Notice, do not use the Site and/or Offerings.

In our sole discretion, we may revise this Privacy Notice from time to time. The Last Modified date is set forth at the top of this page. All changes are effective 15 days after the Last Modified date for current users and immediately for new users. Your continued use of the Site and/or Offerings following the posting of the Privacy Notice means you accept and agree to the updated Privacy Notice.

 How to Contact Us

To ask questions or comment about this Privacy Notice and our privacy practices in general, contact us at info@renewafi.com or 443-421-2659.